For snow removal companies in Alberta

The morning after a snowfall, it picks up when you can't

You're in the truck at 4 am and the phone won't stop: regulars asking when you're coming, new people wanting a one-time clear. Your phone rings first. The calls you can't take go to NoMissedJobs, which gets the address and what needs clearing and texts it to you. It never makes up an arrival time.

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Hear a demo call

Treated as emergencies

Someone who has to get out for dialysis, oxygen, home care or an ambulance
A business entrance that's open and icy right now
A blocked fire lane or fire exit at a business
Water coming inside from an ice dam

Your on-call person gets a text right away, and the caller can be patched straight through. A sagging roof, a gas smell or a carbon monoxide alarm gets 911 first.

On the call

It asks what your crew would ask

Short questions, one at a time, so your crew shows up knowing what they're walking into.

Questions it asks

New customer, or one of yours?
House, condo, business lot or acreage?
What needs clearing: the driveway (single, double or triple), walks and steps, the city sidewalk, a lot?
One-time, or monthly or seasonal?
How much snow is down? Packed ice or a city windrow?
Sand or salt wanted?
Gate codes, parked cars, where the snow can go?
When do you need to get out?
The address and postal code, to check it's in your service area

Safety first

A sagging roof, cracking sounds or doors suddenly sticking under heavy snow: it tells the caller to get everyone out of that area and call 911, and that nobody should go on the roof.
Gas smell, a plow hitting the gas meter, or a carbon monoxide alarm: everyone out, then call 911 or the gas emergency line from outside.
If anyone is hurt, it tells them to call 911.

Needs attention soon

A contract property that was missed or only partly done
A city windrow blocking a driveway
A city notice to clear a sidewalk
A one-time clear wanted today
Ice building on walks after a thaw

Sent to you right away as a request. It never gives an arrival time.

Example call

Here's how a call goes

A made-up call, written the way the receptionist handles it. The texts at the end are in the format your crew and your customer receive.

Example call: One-time clear after a snowfall

Your Shop Snow Removal · Calgary · Wed 6:12 AM

Example call

Your phone rang first. No answer, so it forwarded.
AI receptionist
Thanks for calling Your Shop Snow Removal. You've reached the AI assistant, and this call is recorded to help with your request. How can I help?
Caller
Hi. We got a ton of snow overnight. Can someone clear my driveway this morning? I have to leave for work at 8.
AI receptionist
I can take that down for the owner. First, does anyone there need to get out for medical care, like dialysis or an ambulance?
Caller
No, nothing like that. Just work.
AI receptionist
Okay. Is this a one-time clear, or are you looking for monthly or seasonal service?
Caller
One time for now. Maybe the season if it goes well.
AI receptionist
What needs clearing: the driveway, the walks, the city sidewalk?
Caller
Double driveway, the front walk and the sidewalk. It's a corner lot.
AI receptionist
How much snow is down, and is there a city windrow at the end of the driveway?
Caller
Maybe 20 centimetres, and yes, the plow left a big ridge.
One-time clear wanted today: marked soon
AI receptionist
Got it. What's the address, with the postal code?
Caller
4417 Thorncliffe Drive Northwest, Calgary. T2K 2Z9.
Service area check: T2K is covered
AI receptionist
4417 Thorncliffe Drive Northwest, T2K 2Z9. What's your name, and is this the best number to reach you?
Caller
Marc. Yes.
AI receptionist
Is it okay if we text you?
Caller
Sure.
AI receptionist
Thanks, Marc. I can't promise a time, because I can't see the trucks. I've sent your request to the owner, and they'll text or call to confirm the price and when they can come. Anything else?
Caller
No, that's it.
Text to you
SNOW REQUEST SOON - 4417 Thorncliffe Dr NW, Calgary T2K 2Z9 - (403) 555-0147 - One-time: double drive, front walk, city sidewalk, corner lot. About 20 cm plus windrow. Out by 8 AM - ticket #2051
Text to the customer
We got your snow clearing request for Thorncliffe Dr NW. Your Shop Snow Removal will text or call to confirm the price and timing. Reply STOP to opt out.
Request sent to the owner. No arrival time promised.

Example only. The shop, caller, phone numbers and address are made up. Texts are shown in the format they arrive.

Watch this call play out in the demo

Calgary had 31 snow events last winter, starting October 11. March and April brought the most snow.

Sources

City of Calgary, 2026: Snow and ice control annual report 2025–2026 (31 declared snow events, the first on October 11, 2025; March and April had the most snow).

After the call

What you get from every call

A request by text
Address, number and what needs clearing, sent to your phone after each call. Their name is on the request in your dashboard.
Every request in one place
Requests and messages from regulars are on your dashboard, with Quote and Invoice buttons.
A text for the customer
If they say yes to texts: we got your request, and you'll confirm the price and timing. No arrival time.
The recording and transcript
Every call is in your dashboard, so you can hear exactly what was said.

A second line for texts

Put your NoMissedJobs number on your truck, website and Google profile. Customers who'd rather text can send SNOW with their address and what needs clearing, or send photos. A SNOW text with an address opens a request and texts you. It doesn't chat back, and every text is in your dashboard.

How the second line works

Pricing

C$59 a month. Every feature.

One plan, in Canadian dollars. No setup fee. No contract.

nomissedjobs.caMonthly · CAD

Standard plan

One plan, every feature.

24/7 receptionist: included
200 minutes of calls: included
Every feature: included
Setup fee: C$0
Contract: none
Extra minutes: C$0.25/min

Total

C$59 per month

About 65 calls at 3 minutes each. Spam and calls under 20 seconds are free, and you get a text at 80% and 100% of your minutes. Cancel anytime.

Get a call back

Founding 25 offer

For the first 25 Alberta shops: free setup, and you only pay if you're happy

Setup is free, and we do it with you. No credit card needed to start.
Your first 30 days live are free. Keep it and you pay from then on; if it isn't working for you, you pay nothing.
Month to month: no contract, cancel anytime.
Open until November 30, 2026 or until 25 shops sign up, whichever comes first.

Snow removal shops: your 30 free days start at the first snowfall of 2 cm or more where you work (December 1 at the latest), so you see it handle a real storm before you pay.

Get a call back to claim a spot See full pricing

Bigger shop?

A lot of calls, or more than one location?

Talk to us about a custom plan

FAQ

Questions from shops like yours

Will it tell my customers when the truck is coming?

No. It can't see your trucks or your route, so it never gives an arrival time or promises today. Regulars who call get told you have their message, and you get a text with their address.

What happens to one-time and seasonal requests?

It takes the address, what needs clearing, one-time or seasonal, how much snow is down, and when they need to get out. You get a text with the details, and the request is on your dashboard. You confirm the price and timing. It never adds anyone to your route.

Will it quote my prices?

Not for snow clearing. It tells callers you'll confirm the price.

What if 30 people call at once after a storm?

It can answer several calls at the same time, but there's a limit. If too many calls arrive at the same moment, callers hear a short message that someone will call them back, and you get a text and a callback ticket (terms, section 3.5). With forwarding on no answer, your phone still rings first, so you take the calls you can.

How many minutes does a storm use?

Only talk time counts. 200 minutes is about 65 three-minute calls. A month with 600 minutes of calls would be C$59 + 400 × C$0.25 = C$159. You get a text at 80% and 100% of your minutes, and it's month to month, so you can stop when the snow does.

Can I show a customer we were there?

Job Proof is rolling out to founding shops from October 13. Your crew takes before and after photos from a job link, each with the time it was taken, and the customer gets a link to the visit record. In this first version each visit is its own job, so it fits one-time and commercial visits better than a full residential route.

Do I keep my number?

Yes. Set your phone to forward calls when you don't answer, when you're busy and when you're out of range. Your phone rings first, and only the calls you miss come to NoMissedJobs.

How to forward your calls

Stop sending jobs to voicemail.

Ask for a call back. A real person from NoMissedJobs will get back to you within 24 hours. We'll show you how it handles calls for a shop like yours and answer your questions.

No setup fee · No contract · Cancel anytime