For plumbing shops in Alberta

Answer every plumbing call, even at 2 am

Burst pipe at midnight? Sewer backup on a long weekend? NoMissedJobs answers in one ring, asks the questions your plumber would ask, gets the emergencies to whoever is on call, and books the rest into your calendar.

Treated as emergencies

  • Burst pipes
  • Active flooding
  • Sewage backing up
  • No water at all
  • Water coming through a ceiling

Your on-call tech gets a text right away, and the caller can be patched straight through.

On the call

It asks what your tech would ask

Short questions, one at a time, so your tech shows up knowing what they're walking into.

Questions it asks

  1. Where is the problem: kitchen, bathroom, basement or outside?
  2. Hot side or cold side?
  3. Is water still running right now?
  4. What kind of water heater is it? (for hot water problems)
  5. Anything the plumber needs to know to get in?
  6. The address and postal code, to check it's in your service area

Safety first

  • If water is still running, it asks the caller to find the main shut-off and turn it off, then keeps getting the address.

Needs attention soon

  • No hot water
  • The only toilet in the house not working
  • A slow drain that's getting worse

Booked into your earliest open times. Everything else gets booked like a normal job.

Example call

Here's how a call goes

A made-up call, written the way the receptionist handles it. The texts at the end are in the format your crew and your customer receive.

Example call: Burst pipe, water on the floor

Your Shop Plumbing · Edmonton · Tue 10:14 PM

Example call
  1. Answered on the first ring

  2. AI receptionist

    Thanks for calling Your Shop Plumbing. You've reached the AI assistant, and this call is recorded to help with your request. How can I help?

  3. Caller

    A pipe just burst under my kitchen sink. There's water all over the floor.

  4. AI receptionist

    Okay. Is water still running? If you can reach your main water shut-off, please turn it off now.

  5. Caller

    Hang on... Found it. It's off.

  6. AI receptionist

    Good. Is any water getting into the walls or the unit below?

  7. Caller

    My neighbour downstairs says his ceiling is dripping.

  8. Emergency: burst pipe, leak into the unit below

  9. AI receptionist

    That's an emergency. What's the address, with the unit number and postal code?

  10. Caller

    Unit 1807, 10238 103 Street, Edmonton. T5J 0G5.

  11. Service area check: T5J is covered

  12. Text to your on-call tech

    EMERGENCY - Your Shop Plumbing - Unit 1807, 10238 103 St NW, Edmonton T5J 0G5 - (780) 555-0162 - Burst pipe under kitchen sink, main is off, leaking into unit below

  13. On-call plumber texted

  14. AI receptionist

    I've texted our on-call plumber. The first opening is tonight at 11 PM. Would you like it?

  15. Caller

    Yes, please.

  16. AI receptionist

    What's your name, and is this the best number to reach you?

  17. Caller

    Marco Silva. Yes, this number.

  18. AI receptionist

    Is it okay if we text you the details?

  19. Caller

    Sure.

  20. AI receptionist

    You're booked for tonight at 11 PM at Unit 1807, 10238 103 Street. A text is on its way, and you can reply C to cancel. Anything else?

  21. Caller

    No, that's it. Thanks.

  22. Text to the customer

    You're booked for Tue Jan 12, 11:00 PM at Unit 1807, 10238 103 St NW. Reply C to cancel, STOP to opt out. - Your Shop Plumbing

  23. Text to the customer

    Text 2 photos of the issue to this number (or reply PHOTO) so the tech can prep. Reply STOP to opt out.

  24. Booked tonight at 11 PM, confirmation texted

Example only. The shop, caller, phone numbers and address are made up. Texts are shown in the format they arrive.

Watch this call play out in the demo

After the call

What you get from every call

  • A job ticket by text

    Name, number, address and what's wrong, sent to your phone.

  • The job in your calendar

    Booked into an open slot and synced to Google Calendar. No double-booking.

  • A confirmation for the customer

    They get a text with the time and address. Reply C to cancel. Reminders go out before the visit.

  • The recording and transcript

    Every call is in your dashboard, so you can hear exactly what was said.

Pricing

C$59 a month. Every feature.

One plan, in Canadian dollars, plus GST. No setup fee. No contract.

nomissedjobs.caMonthly · CAD

Standard plan

One plan, every feature.

24/7 receptionist
included
200 minutes of calls
included
Every feature
included
Setup fee
C$0
Contract
none
Extra minutes
C$0.25/min
Total

C$59 per month + GST

About 65 calls at 3 minutes each. Spam and calls under 20 seconds are free, and you get a text at 80% and 100% of your minutes. Cancel anytime.

Book a 15-min demo (opens your email app)

Founding 25 offer

For the first 25 shops: C$59 a month, locked for 12 months

  • Your price stays at C$59 a month (plus GST) for your first 12 months.
  • We do the setup with you.
  • If it doesn't book you at least one job in the first 30 days, you get your first month back.
  • Open until November 30, 2026 or until 25 shops sign up, whichever comes first.

Bigger shop?

Lots of techs, or a lot of calls?

Talk to us about a custom plan

FAQ

Questions from shops like yours

Can it tell a burst pipe from a dripping tap?
Yes. It asks whether water is still running, where it's going, and whether it's getting into walls or another unit. Burst pipes, flooding, sewer backups and ceiling leaks are treated as emergencies. A dripping tap gets booked as a regular job.
Will it quote prices to callers?
Only the prices you give it, like your service call fee and after-hours rate. It won't guess what a job will cost. It tells callers the plumber will price the job on site.
What does my on-call plumber get?
A text with the caller's address, phone number and a one-line summary of the problem. If the caller wants, it can connect them straight to your on-call plumber.

Stop sending jobs to voicemail.

Book a 15-minute demo. We'll show it answering a call for a shop like yours and answer your questions.

No setup fee · No contract · Cancel anytime