Guide · Missed calls

What a missed call costs an Alberta trade shop

A call you don't answer can be a job for the next shop on Google. Put in your own numbers to see what that adds up to each month, then see where the research figures come from.

Updated

01Calculator

Your missed calls, in dollars

The estimate updates as you type.

Your numbers

These are example numbers. Change them to match your shop.

Calls you didn't pick up in a normal week. Leave out spam.

Not every call is a job. For comparison, 46% of home-services phone leads converted in Invoca's 2025 benchmarks.

What a typical job brings in, before tax. See Alberta job prices.

EstimateMonthly · CAD

Jobs at risk

Missed calls a month
about 22
Would have booked (25%)
about 5.4 jobs
Average job
C$300

Revenue at risk each month

C$1,625

About C$19,500 a year. Revenue, not profit.

Compared with NoMissedJobs

C$59 a month, with 200 minutes of calls included.

One job a month at your average value would cover it.

How it's worked out: missed calls a week × 4.33 weeks in a month × the share that would have booked × your average job value. It's an estimate from your numbers, not a promise.

Private: the calculator runs in your browser. What you type isn't sent anywhere or saved.

02The research

Why a missed call costs so much

A lot of calls never reach a person, and many of the ones that do turn into work.

  • 4 in 10

    callers didn't reach a person.

    Invoca's 2025 benchmarks, from more than 60 million calls across industries: 61% of callers reached a person.

  • 62%

    of calls went unanswered or to voicemail.

    A 2016 study of 85 small businesses by 411 Locals, a US marketing company. It's older, with a small sample.

  • 46%

    of home-services phone leads converted.

    Also from Invoca's 2025 benchmarks, for home-services businesses.

03Alberta job prices

What one job is worth

Published 2026 prices for common jobs in Calgary and Edmonton, to check your average job value against. They're revenue, not profit, and your prices will differ.

Calgary, unless noted2026

Heating

Furnace diagnostic
C$89–150
Igniter
C$200–350
Blower motor
C$400–800
Control board
C$400–900
High-efficiency furnace, installed
C$4,500–7,500
Furnace replacement, Edmonton
C$4,500–9,500+

Calgary, unless noted2026

Plumbing

Established company, per hour
C$95–150
Emergency or after hours, per hour
C$150–250
Water heater replacement, Edmonton
C$2,800–5,500

The Calgary rates are one plumbing company's published estimates. The Edmonton figure is the average spend.

Calgary2026

Electrical

Service call, first hour
C$150–250
100 A panel upgrade
C$1,500–3,500

Calgary2026

Roofing

Hail re-roof, 30 squares, Class 4 shingles
C$18,000–26,000

Paid by insurance, less the homeowner's deductible.

And what it cost to make the phone ring

If the call came from a Google ad, you paid for the click whether you answered or not. ScopeX Media's 2026 guide for Calgary service businesses puts a click at about these amounts. It doesn't say which currency.

Google Ads cost per click in Calgary, by trade
TradePer click
Plumbing$15–45
HVAC$15–50
Electrical$10–30
Roofing$15–40

04What to do about it

Three ways to miss fewer calls

  1. Forward the calls you can't answer

    Set your cell to forward on no answer, busy and unreachable. It still rings first, and the calls you miss go somewhere that answers instead of voicemail.

    Call forwarding codes

  2. Call back fast

    In a cold snap, people keep dialling until a shop can come. The sooner you call back, the better your chance of getting the job.

  3. Have every call answered

    An answering service or AI receptionist picks up when you can't. NoMissedJobs answers in one ring, 24/7, books the job into your calendar and texts you the details, for C$59 a month.

    See pricing

05FAQ

Missed call questions

Next guide

Call forwarding codes

Codes for TELUS, Rogers, Bell, Koodo, Fido and Freedom, plus landlines.

Want to see it handle a call? Try the demo.

Is this revenue or profit?
Revenue. The calculator multiplies the jobs you might have booked by your average job value. What you keep after parts, wages and fuel is less.
How do I count my missed calls?
Look at your phone's recent calls for a normal week and count the ones you didn't pick up. Leave out spam, and calls you returned in time to book the job.
Where do the numbers on this page come from?
From the sources linked under each section: Invoca's 2025 call benchmarks, a 2016 study by 411 Locals, CBC News, ScopeX Media, and published Calgary and Edmonton price guides. None of it is NoMissedJobs data. The calculator only uses the numbers you enter.
What does NoMissedJobs cost?
C$59 a month, with 200 minutes of calls included (about 65 calls at 3 minutes each). Extra minutes are C$0.25 each. Every feature is included, with no setup fee and no contract.

Stop sending jobs to voicemail.

Book a 15-minute demo. We'll show it answering a call for a shop like yours and answer your questions.

No setup fee · No contract · Cancel anytime